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How We Keep Your Data Safe

Q: Can I download a copy of my personal data?

Yes. Email support@qq288fun.xyz with 'Data Request' in the subject line. Provide your account username and registered email. We'll send you a complete file of your account profile, deposit and withdrawal history, and gameplay logs within seven business days.

When you open an account with qq288fun and deposit through DANA, OVO, GoPay or QRIS, your personal information and payment details are encrypted and stored securely.

Account verification onlyPayment encrypted end-to-endNo third-party data sharing without consent

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What We Collect and Why

qq288fun Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy covers all information you provide when you register, deposit or withdraw funds. This includes your name, email, phone number, address and banking details for DANA, OVO, GoPay and QRIS transactions. We collect this data to verify your identity, process deposits and withdrawals, prevent

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fraud and comply with local payment regulations where local law permits. Your gameplay activity—which games you open, your session length and account balance—is stored to personalise your lobby and improve your experience. We do not sell this information to advertisers or marketing firms. Where you have
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opted into notifications, we use your email and phone only to alert you about account activity, withdrawal status or new game releases you've shown interest in.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about what data we hold, want a copy of your information or need to update your privacy settings, our support team is ready to help. We respond to privacy requests within seven business days and handle all enquiries through the channels below.

Team online

Live Chat

Open the chat icon in the bottom-right of your account dashboard. Our team responds in real time during lobby hours, seven days a week.

Email Support

Send privacy enquiries to [email protected] with the subject 'Data Request'. We'll reply within 48 hours with instructions on how to access your file.

Account Settings

Log into your account, head to Settings > Privacy, and manage your data preferences directly. Changes take effect immediately.

HOW WE PROTECT YOU

Security, Retention and Your Rights

We encrypt all data in transit and at rest using industry-standard protocols. Your account password is hashed so that even our support team cannot see it.

Encryption

SSL/TLS encryption protects all logins and payment flows. Data moving between your device and our servers is unreadable to third parties.

Two-Factor Verification

Large withdrawals and account changes require a second confirmation step via your registered email or phone number.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to measure page speed and feature usage. You can disable non-essential cookies in your browser settings.

Data Retention

Active account data is kept for your account lifetime. Closed accounts are anonymised after two years, except transaction records required by local regulators.

Your Rights

You can request a copy of your data, ask us to correct errors or request deletion. Contact [email protected] to start a formal data request.

Child Safety

Accounts are only for users of legal age in their jurisdiction. We do not knowingly collect data from minors. Report suspected underage accounts to support immediately.

Privacy Policy FAQ

Below are the questions we hear most often from players in Indonesia and across our regions about how their data is handled, what happens to payment details and how to control their privacy settings.

No. We tokenise all payment details—your bank or e-wallet app generates a single-use token for each transaction. We store only the token and transaction history, never your full account number or PIN. Your actual banking credentials stay inside your DANA, OVO, GoPay or QRIS app.

Yes. Email [email protected] with 'Data Request' in the subject line. Provide your account username and registered email. We'll send you a complete file of your account profile, deposit and withdrawal history, and gameplay logs within seven business days.

We anonymise personal details immediately upon account closure. Transaction records are kept for two years to meet local payment compliance requirements where local law permits. After two years, transaction data is fully deleted.

We do not sell or rent your data to third parties. We share payment and verification data only with our licensed payment processors (DANA, OVO, GoPay, QRIS partners) and fraud-prevention services. We never share gameplay data or email addresses with marketers.

Open your account Settings, go to Notifications, and toggle off promotional emails and messages. You'll still receive transactional alerts about deposits, withdrawals and account security. Changes take effect immediately.

Log into your account and go to Settings > Profile to update your name, email or phone number instantly. For deeper corrections (address, payment method history), contact [email protected] with your account username and the details to change.

On live Baccarat, Dragon Tiger and other streamed tables, only your chip bets and outcomes are visible to other players at that table. Your account name, balance and personal data remain private. Chat messages, if enabled, are moderated and may be logged for safety.

How We Keep Your Data Safe

Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

Security, Retention and Your Rights

Encryption

Two-Factor Verification

Cookies and Tracking

Data Retention

Your Rights

Child Safety

Privacy Policy FAQ

01 Is my DANA, OVO, GoPay or QRIS information stored on qq288fun's servers?

02 Can I download a copy of my personal data?

03 How long do you keep my account information after I close my account?

04 Will qq288fun share my data with other companies or marketing partners?

05 What happens if I want to opt out of marketing emails or SMS?

06 How do I request that you correct an error in my profile data?

07 Is my gameplay visible to other players on the live tables?

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